About Us & Your Order
Founded in 2000, The Big Draw is a visual literacy charity that promotes the universal language of drawing as a tool for learning, expression and invention. The charity leads a diverse programme of advocacy, empowerment and engagement, and is the founder and driving force behind The Big Draw Festival – the world’s biggest celebration of drawing. The Big Draw manages collaborative research projects, campaigns and educational conferences on visual literacy, digital technology and STEAM. The charity supports professional and emerging artists through its national contemporary art prize, The John Ruskin Prize and exhibition, and through events, awards, and competitions and creates platforms for each and everyone who wants to draw.
The Big Draw Shop allows you to click on any item, amend quantities and add to your cart your chosen product(s) for review and confirmation. Once you’ve made an order, you’ll be provided with an order number and a confirmation email. Payments will be processed in GBP.
As a small team, we try to handle orders as quickly as possible, however if there are any unforeseen delays, you will be notified within 24-48 hours of placing your order.Our postal days are every Tuesday. Please see estimated delivery times below from the date of posting;
Up to 3-5 working days for delivery
Up to 5-14 working days for delivery
Rest of the World
Up to 7-21 working days for delivery
*Please note that The Big Draw Office will be closed from Wednesday 18th December to Monday January 6th 2020. Any orders during this time will be posted on Tuesday 7th January*
If you are not fully satisfied with your purchase, you may return your item to us within 28 days of receipt, provided the item is in it’s original condition with labels/packaging intact. Once items are returned to us, you will be entitled to receive a refund.
Please contact us to receive a returns form at email@example.com. You’ll be given our returns address so please send your item using a recorded delivery service to ensure it gets sent to us. Please also make sure you retain your proof of postage.
If you have any questions, please get in touch with us at firstname.lastname@example.org